Remarkable Europe is a creative and legal branding agency focusing on four aspects of a brand policy:
Brand creation, Brand strategy, Brand protection and Brand research
When carrying out its activities, Remarkable Europe NV thinks it is important to handle your personal data with care. We process and store your data with the utmost care. We comply with the requirements of the privacy legislation.
|Telephone||+32 9 220 06 19 (Mon. – Thu., 9:00 – 18:00, Fri. 9:00 – 17:00)|
|Address||Onafhankelijkheidslaan 14, 9000 Gent, Belgium|
2. Use of your personal data
When you use our services and website, you leave certain data to us. This may include personal data. The data we collect depends on which of our services and functionalities you consult. We do not always collect all of the following data:
- First and last name
- Address details
- Telephone number
- E-mail address
- Preferred language: Dutch, French, English
- Company data, such as the company number
- Bank account number, invoices and payment behaviour
- Motivation letter
- Information from forms you fill in, such as a message in the contact form
- Technical measurement data from the equipment such as IP address (anonymized) and cookies
3. Purposes and legal grounds
Remarkable Europe collects the personal data above with a dual purpose:
For a correct and efficient execution of our professional activities in all its aspects, we collect personal data from our clients and contacts. With this data, we can contact our clients in each stage in the context of the (to be) performed task. Data collected for this purpose is only used for this purpose.
We use personal data for the execution of the following activities:
- Contact with the client as part of the agreement
- Registration of intellectual property and domain names (as holder)
- Storing of projects and client data in a database
- Follow-up of the agreement, for example in response to the expiration date of a registered trademark or model
- Invoicing of the provided services
If we do not receive the necessary information, we cannot execute the concluded agreement..
We rely on the legal ground “performance of a contract” or article 6.b) from the General Data Protection Regulation.
- For a weekly update of the Remarkable Europe newsletter
- To offer personalised content
- To send personalised newsletters
- To organize actions and contests
- To respond to questions and messages, via the contact form on the website, social media, e-mail, telephone or by mail
- To request feedback about the quality of our services, the performances of our website, …
We rely on the legal ground “consent”, or article 6.a) from the General Data Protection Regulation, as well as the legal ground “legitimate interests”, or article 6.f) ) from the General Data Protection Regulation. For the latter, we rely on the expectation of our existing newsletter subscribers to receive a weekly update about intellectual property and noteworthy marketing activities of brands. The newsletter of Remarkable Europe consists of informative blog posts and does not focus on sale. Unsubscribing is always possible.
Consent is established by filling in and sending forms on the website or by direct contact via social media, e-mail, telephone or by mail.
Remarkable Europe only uses functional and analytic cookies that do not infringe your privacy. A cookie is a small text file saved on your computer, tablet of smartphone when you first visit our website. The cookies we use are necessary for the technical functioning of our website and your ease of use. They ensure that the website works properly and remember for example your preferred settings. We can also optimise our website with them. You can opt out for cookies by configuring your web browser not to store cookies. In addition, you can also delete all previously stored information via your browser settings.
Remarkable Europe uses Google Analytics cookies. We concluded a data processing agreement with Google. IP addresses are anonymized by masking the last octet of the IP address and ‘share data’ with Google is disabled.
5. Who could receive your personal data?
Remarkable Europe does not sell your data to third parties and only provides your data if this is necessary for the execution of our activities (whether or not anonymized) or to comply with a legal obligation.
This includes both internal use of personal data, as well as by partners and other appointees for whom the access to the (possibly anonymized) personal data is necessary.
Companies processing your data on our behalf commit to ensure the same level of security and confidentiality of your data. This implies that your data are not used for other purposes by a third party and that your data are deleted as soon as they are not necessary anymore. Remarkable Europe remains responsible for this processing.
These intermediaries are employees of Remarkable Europe NV, SAAS providers, partners supporting the website and marketing, domain name registrars, international representatives, appointees for name and logo creation and official bodies. The providing of information to these parties is limited to absolute necessary for a proper execution of the agreement.
Since some of these intermediaries servers are located in other countries, personal data are provided to third countries that have been declared adequate by the Commission.
6. Security and storage
We take appropriate security measures to prevent abuse and unauthorized access to your personal data. We make sure that only the necessary persons within our company can access your data.
We do not store your data longer than necessary. This implies that we store your data as long as necessary for the execution of the agreed services.
7. Your Rights
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right not to be subjected to automated decision making and profiling.
You have the right to information about the data Remarkable Europe stores and what happens with it. You have the right to access or to correct your personal data. Furthermore, you have the right to demand that your personal data is deleted or forgotten. In addition, you have the right to withdraw or to limit your possible consent or to object the processing of your personal data by Remarkable Europe. You have the right of data portability. This means that you can request us to send a file with your personal data at our disposal to you or an organization of your choice.
You can send a request relating to your rights to email@example.com. We will respond to your request as soon as possible, but at the latest within four weeks.
If, after contact with Remarkable Europe NV, you believe your data are still not used correctly by the company, you have the right to file a complaint with the supervisory authority.
Personal data is provided by the applicant, both oral and written via a CV, motivation letter and e-mail, as part of one of more meetings or (telephone) conversations.
Remarkable Europe NV processes these data and evaluates the relevance of it towards the vacancy. Data of applicants who do not qualify for the position are not stored and are deleted from our records. Data of applicants who are eligible for the position are thoroughly assessed, printed and analyzed. After a candidate was selected for the position, the data of the other applicants is deleted.
Our website and/or services do not have the intention to collect data about website visitors younger than 16 years old, unless they have permission from their parents or guardian. We however cannot verify if a visitor is older than 16. We recommend parents to be involved in the online activities of their children, to prevent that data about children is collected without parental consent. If you are convinced we collected personal data of minors without this consent, you can contact us via firstname.lastname@example.org, so we can delete this information.
10. Data Protection Authority
If you have complaints about the way Remarkable processes your personal data, our staff is happy to help. If you do not find a solution together with us, you have the right, based on the privacy legislation, to file a complaint with the Belgian privacy supervisor, the DPA or the Data Protection Authority.